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Operational guide · SMS process

Internal SMS Audit

How to plan and conduct the internal audit the ISM Code requires at intervals not exceeding twelve months — and how to make it a useful tool, not just a formality.

ISM Codeinternal auditSMSDOCSMC

Operational Explanation

The internal audit is the periodic verification, carried out by qualified personnel independent of the area being audited, of the compliance and effectiveness of the Safety Management System. It is the mechanism by which the Company self-assesses before the certification body does, and it is an explicit requirement of the ISM Code.

A well-conducted internal audit identifies NCs before the external auditor does, allowing them to be addressed calmly; a "box-ticking" internal audit leaves it to certification audits or PSC inspections to uncover the same deficiencies, with more serious consequences.

Regulatory Reference

ISM Code, para. 12.1 (text introduced by Res. MSC.273(85), in force since 1 July 2010): the Company shall carry out internal safety audits on board and ashore at intervals not exceeding twelve months; in exceptional circumstances the interval may be exceeded by not more than three months. The interval is therefore a requirement of the Code, not company practice. Para. 12.5 — it was 12.4 until 31 December 2014, res. MSC.353(92) inserted a new 12.2 and renumbered the following paragraphs — requires auditors independent of the area being audited, unless the size and nature of the Company make this impracticable. The exception is part of the rule: where it is used, it is for the SMS to control competence, objectivity and the reason for the arrangement.

Scope of Application

Applies both to the Company's shore offices and to every ship in the fleet, at intervals not exceeding twelve months as required by para. 12.1 of the Code, which may be exceeded by not more than three months only in exceptional circumstances (deferral for commercial reasons is not an exceptional circumstance).

Procedure / How to Complete It

  1. Plan the annual internal audit programme, covering every area of the SMS and every ship in the fleet.
  2. Assign auditors who are qualified and independent of the area/ship being audited.
  3. Conduct the audit by checking documents, records (ORB, GRB, NC, Near Miss) and crew interviews.
  4. Record the NCs identified, classifying them and assigning a CAPA with an owner and a deadline.
  5. Report the audit results to the DPA and, in aggregated form, to the Management Review.
  6. Verify at the next audit that the CAPAs from the previous one have been effectively closed.

Practical Example

Example report: "Internal SMS audit, vessel XYZ, 2026-04-14 — 2 minor NCs (winch maintenance checklist, incinerator ash record), 0 major NCs. (“minor NC” is a category of practice: the ISM Code defines only the major non-conformity — see the dedicated page.) CAPAs assigned with a 30-day deadline. Next internal audit scheduled within 12 months."

What Typically Goes Wrong

Classification/certification societies, during external DOC renewal audits, systematically check the internal audit programme of the last 12 months: the absence of an audit on one or more fleet vessels, or auditors not independent of the area verified, are among the most common NCs identified at this stage.

Common Mistakes Mistake Library

MistakeConsequenceHow to avoid it
An auditor verifying their own area of responsibilityLoss of independence, NC in external auditAlways assign auditors external to the area/ship to be verified
Internal audit limited to checking the presence of documents, without crew interviewsSystemic NCs (e.g. weak safety culture) do not emergeAlways include direct interviews and field observation, not just document review
Internal audit programme does not cover all fleet vessels within the required intervalNC in external certification auditTrack the annual programme with deadlines for each vessel and verify compliance

What the PSCO Checks

Although Port State Control Officers (PSCOs) do not conduct the internal audit itself, they check the on-board evidence of the last internal audit carried out (report, open/closed NCs) as part of the general verification of the SMS's functioning.

Operational Tips

Preparation checklist

Educational checklist. This summary supports learning and preparation only. It does not replace the vessel’s approved procedures, manuals, statutory documents, company SMS, or applicable official requirements. Completing it demonstrates neither compliance nor readiness for an inspection: it shows that a list has been read, not that the ship is in order. Always verify the current documents carried on board.

FAQ

How often must an internal audit be conducted on a ship?
The Code sets the interval: para. 12.1 requires internal safety audits on board and ashore at intervals not exceeding twelve months, which may be exceeded by not more than three months in exceptional circumstances. It is not company practice: it is a requirement, and failing it is recorded as a non-conformity at a renewal audit.
Who can conduct an ISM internal audit?
Qualified personnel (often with 'internal auditor' ISM/ISO training), independent of the area under verification, unless the size and nature of the Company make this impracticable (para. 12.5). The Code does not require an auditor external to the ship: where the Company prescribes one, that is a Company rule.
Does the internal audit replace the external certification audit?
No: they are complementary. The internal audit is conducted by the Company itself; the external audit, conducted by the flag Administration or a recognized organization, issues/renews the DOC and SMC.

Related Topics

Last substantive revision of this page: 29 August 2026 · page fingerprint cd54f454ee66